Welcome to the "Sons of Salem Hassan Al -Ammari Company" store, and thank you for choosing to buy from our site, and for this confidence to us, we are keen to clarify all the rights of our customers. We are seeking to clarify everything related to the replacement and retrieval policy to ensure that you have a high-quality service. You can replace or return the products that were requested for reasons that will be mentioned during the following paragraphs, so please read the policy well and contact us if you have any other inquiry not mentioned here.
When does the customer have the right to replace or retrieve the order?
• The customer has the right to replace or retrieve the product in the event that it is a complete, non -open energy and in a healthy condition, and the full amount is returned to his bank account, with the deduction of the shipping amount.
• The customer has the right to replace or return the product in the event of an error, manufacturer, or damage to the fabric.
• The customer has no right to replace and retrieve any piece that has been cut or cut at his request, whatever the quantity.
• The specific period for the return of orders is 3 days and replacement within 7 days from the date of the customer's receipt of the request.
Cases that the product cannot be returned:
• The customer is not entitled to replace or retrieve any product sold with a piece in advance unless it has a defect or factory damage.
• When using the fabric, cut it or taking a portion of it or when it is destroyed, or when it is not in the same case that you received it or when removing the safety adhesive of the product.
• The customer is not entitled to replace or retrieve any product when pushing a Tabby or Tamara service or purchasing in any installment method.
• The conditions for return and replacement do not apply to orders outside the Kingdom of Saudi Arabia, and it is not possible to return or replace the fabric that is purchased through
the "Al -Ammari Store for fabrics" and shipping it outside the Kingdom with any circumstance
